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Managing difficult personalities, stalled productivity, and conflict are inevitable parts of leading a team. But how do you know if your leadership is part of the problem? Leadership coach and author Melanie Parish says
Nashater Deu Solheim argues that there are proven techniques to help you understand your colleagues’ thinking and win their respect—even in virtual work settings. Solheim is a forensic psychologist and a leadership coach
If you’ve invested in someone you manage, it’s natural to feel hurt when that person tells you they’re leaving—especially if they’re a strong contributor. In this episode, three HBR leaders join managers drawn from the W
Some leaders are too comfortable talking about themselves and others — at work. Their teams may struggle to trust them because they have no boundaries. Other leaders are reluctant to share anything at all, and risk comin
When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay ca
In early 1915, polar explorer Ernest Shackleton’s ship became trapped in ice, north of Antarctica. For almost two years, he and his crew braved those frozen expanses. Then, in December 1916, Shackleton led them all to sa
There are no simple answers for the tough decisions that managers face. Harvard Business School professor Joe Badaracco says that hard and fast rules only go so far in these sorts of situations. In this episode, he expla
Problem solving skills are invaluable in any job. But Thomas Wedell-Wedellsborg says that all too often, we jump to find solutions to a problem without taking time to really understand the dilemma we face. Wedell-Wedells
Would you promote an employee who’s a top performer, but mistreats their colleagues and disregards company values? It’s a dilemma that many managers face. In this episode, you’ll learn how to imagine multiple perspective
Many of us are promoted into people manager roles without any preparation for the complexities involved in that work. But Harvard Business School professor Alison Wood Brooks says there are some basics that will help you
Vanessa Bohns, a professor of organizational behavior at Cornell University, and Raven Hoffman, who works in a construction role that involves recruiting new clients to her firm, break down how to build influence at work
Some leaders spend their careers honing their relationships with employees. But Harvard Business School professor Boris Groysberg and corporate communications expert Michael Slind argue that leaders are at their best whe
Etsy, the online seller of handmade and vintage goods, was founded as an alternative to mass-manufactured products. The company grew substantially in its first decade but remained unprofitable. When Etsy went public, sta
The key to success as a leader is to strike a careful balance between ambition and humility. In this episode, Amer Kaissi explains how to get this balance right and how to avoid the pitfalls that can accompany being too
If you’re leading innovation, you need very specific leadership skills. Harvard Business School professor Linda Hill has studied leadership and innovation for decades and is the coauthor of Collective Genius: The Art and
John Kerry has spent more than 40 years in public service, including several decades in the U.S. Senate, leading the U.S. Department of State from 2013 to 2017, and more recently serving as U.S. Special Presidential Envo
Julie Zhuo was Facebook’s first intern, and she became a manager there in her mid-twenties. Those early years as a manager at the company—now named Meta—were tough. She says she often felt like she was in over her head a
As the host of two successful business podcasts, Guy Raz has interviewed hundreds of entrepreneurs and leaders. And he’s identified three key behaviors that successful leaders have in common: They create a culture of col
Therese Huston, a cognitive scientist at Seattle University who specializes in giving and receiving feedback, and Jessica Gomez, an elementary school principal whose job involves observing teachers and giving them feedba
Kristie Rogers, an associate professor of management at Marquette University, has identified two types of respect that employees value: owed and earned. She says that owed respect refers to basic workplace civility where
When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In this episode, you’ll learn how you can use listening skills to make other p
The business world is beginning to recognize the importance of mental health. That’s why writer, entrepreneur, and podcast host Morra Aarons-Mele says that the more we understand and talk about our own mental health, the
With the explosive growth of generative AI, businesses are beginning to integrate artificial intelligence into all aspects of their operations, products, and services. This shift is posing a particularly difficult challe
Harvard Business School professor Sandra Sucher, who has been studying layoffs for years, says that companies often overlook their hidden costs: lost institutional knowledge, weakened employee engagement, higher turnover
Becoming a manager for the first time comes with many common challenges: balancing your time, managing team conflicts, and delegating work to direct reports. But leadership coach Jen Dary says there are also subtler chal
Are leaders born or made? University of Michigan Ross School of Business professor Sue Ashford has studied leadership for decades. She says that leadership does come more easily to some people than others, but that leade
Do you trust the people you work with? Without trust, organizational psychologist Liane Davey says it’s hard to have the two key ingredients for any healthy team: effective communication and productive conflict. Davey ta
When you think of good leadership, what comes to mind? Rasmus Hougaard and Jacqueline Carter argue that good leadership isn’t rooted in power or public speaking skills. They say that, in fact, mindfulness, selflessness,
Are you struggling to motivate your team? You’re not alone. Professor and author Richard Boyatzis says there’s a motivation crisis in workplaces. He places the responsibility for workers’ demotivation with immediate supe
As the head of science at NASA, Thomas Zurbuchen managed an $8.6 billion dollar budget. A typical Monday, for him, might have involved hitting an asteroid with a space craft or trying to launch a rocket. Zurbuchen left t
When was the last time you disagreed with your boss? Did you tell them — or just let it go? HBR contributing editor Amy Gallo says it’s much easier to just agree with your boss. But sometimes it’s important to speak up.
Most of us think of mentoring a colleague as a one-way street—a gift of professional guidance and advice. But Sylvia Ann Hewlett says sponsorship needs to be a reciprocal relationship. Hewlett is an economist, consultant
When Rosalind Fox took over as manager of John Deere’s largest factory in Des Moines, Iowa, she had to adjust to a more strategic role. But Fox was also the first Black female manager at the Iowa factory, and her employe
Management decisions almost always involve uncertainty. But what if you just can’t get the facts you need—or if your colleagues disagree about what you should decide? Harvard Business School professor Joseph Badaracco ca
Delegating is an essential part of leadership, but leadership coach Deborah Grayson Riegel says delegating effectively is harder than it may seem. In this episode, you’ll learn how to decide which tasks to delegate and h
Some managers give meaningless positive feedback. Others are unreasonably critical. But Kim Scott, cofounder of the executive coaching firm Radical Candor, says good leaders can give honest feedback in the moment—as long
When the SS El Faro tragically sank on October 1, 2015, it was the deadliest American shipping disaster in decades. But who was to blame for the tragedy and what can we learn from it? Harvard Business School professor Jo
How do you define authenticity as a leader? Herminia Ibarra, a professor of organizational behavior at London Business School, says that if you want to grow as a leader, you must leave your comfort zone. In this episode,
Are you struggling to give and receive feedback at work? Executive coach and organizational consultant Ben Dattner says giving good feedback is really about how you deliver it. He takes questions from Dear HBR listeners
Generational differences may get laughs online, but in the workplace, productivity can suffer when older and younger workers struggle to communicate and find common ground. Mimi Nicklin, a business coach and advertising
Fabricio Bloisi was just 21 years old when he founded Movile as a small start-up in a garage, in the late 1990s. The company is now a global technology player, serving more than more than 150 million mobile customers wor
If you’re leading a team, you know how hard it is to facilitate collaboration – especially when they don’t know each other well or may never meet in person. When people struggle to work together, it can harm productivity
In our leader-focused society, how often do we consider the role of followers? Barbara Kellerman studies the relationship between leaders and followers at the Harvard Kennedy School’s Center for Public Leadership. She ex
Megan Rapinoe is known for her ability to perform under pressure on the soccer field. In 2019, she led the U.S. women’s team to the World Cup Championship. But Rapinoe’s leadership extends beyond making big goals in high
Being a great manager isn't enough to lead others to success. You also need to deeply understand your organization's core business. Amanda Goodall studies the relationship between leaders and organizational per
If uncertainty and turbulence are the new normal, how does that change the way we lead? LinkedIn co-founder Reid Hoffman explains how ongoing volatility can be transformed into an opportunity for innovation. He also disc
We all have preconceived notions about which personality types are associated with good leadership — like confidence or emotional intelligence. But what about shyness? If you’re more reserved but truly competent, can you
Is your job pushing you outside your comfort zone? Executive coach and former venture capitalist Jerry Colonna has coached leaders through that journey. He takes questions from Dear HBR listeners about what to do when yo
Managing for the first time can be stressful. Sometimes it’s because of others, but often it’s because of the misconceptions many people bring into the job. Three new managers speak candidly about the surprises, the rewa
Cynthia Carroll was only a few months into leading the global mining firm Anglo American when she suspended operations in their South African platinum mine. She was concerned about worker fatalities there. But it was an