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Is your teamwork not working? In this episode of HBR’s advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions with the help of Amy Edmondson, a professor at Harvard Business School and the a
Frances Frei, professor at Harvard Business School, says that trust, empathy—and even a bit of tough love—are all essential ingredients to strong leadership in today’s world. Successful managers focus on the effect they
Being too collaborative can actually hold you back at work, argues leadership coach Rebecca Shambaugh in this episode. Instead of showing how well you build consensus and work with others, it can look like indecision or
In the past, executives were usually taught to practice command-and-control leadership. Today they’re often advised to be nimbler, more adaptive, and less controlling. The truth is that most executives need to be able to
Do you have an employee working against you? In this episode of HBR’s advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions with the help of Adrian Gostick, an executive coach and the coaut
Many people blame the shortage of low-wage workers on the enduring impact of the pandemic. But management professor Joseph Fuller and senior researcher Manjari Raman of Harvard Business School say that the real reason ha
Over her career, Simmons University President Lynn Perry Wooten has studied crisis leadership and managing uncertainty. Her most recent book, The Prepared Leader, breaks down successful strategies for navigating crises—w
Getting taken seriously as a new manager is challenging for anyone. You can go from being friends with your peers to suddenly being their boss. It’s easy to make missteps, like playing the part too much—acting the way yo
In the early 20th century, Helena Rubinstein defied gender, class, and cultural expectations to become one of the first pioneers of the modern beauty industry. Today, her namesake luxury cosmetics brand is worth more tha
A CEO's involvement in B2B sales deals, while often well-intentioned, can sometimes backfire. INSEAD marketing professor Christoph Senn has spent years studying the role top leaders play in B2B relationships. In thi
The best leaders know that a person’s skillset and their willingness to learn are more important than the degree they have. Ginni Rometty, former Chair and CEO of IBM, understands this deeply. She spearheaded a company-w
If you’re a leader or aspire to be one, you’ve probably thought about how you project confidence and competence. Your executive presence is as much a vibe you give off as it is a skill you develop. And it’s important to
In December 2020, Delta Air Lines CEO Ed Bastian and his leadership team were deciding whether or not to commit to recruiting, hiring, training, and advancing one million Black Americans into stable, well-paid jobs over
How does critical feedback affect your team’s success? Researchers Marcus Buckingham and Ashley Goodall argue that many managers invest too much energy in correcting weaknesses. Instead, they encourage leaders to focus o
Many people believe that leaders instinctively make the best decisions based on past experience, almost like muscle memory. But Carol Kauffman, assistant professor at Harvard Medical School and the founder of the Institu
When Jason Buechel became CEO of Whole Foods in 2022, he faced the challenge of succeeding cofounder John Mackey, who led the company for over 40 years. This leadership transition was not only a personal challenge for Bu
Are you struggling to manage people who are older than you? Lindsey Pollak explains that cross-generational dynamics in the workplace are becoming increasingly complex, driven by rapid technological advancements and long
How can you tell if you’re on your company’s leadership fast track? Jay Conger, a leadership professor at Claremont McKenna College, notes that many organizations quietly maintain and update lists of high-potential emplo
Being the most knowledgeable and experienced person on your team can seem advantageous. However, Sydney Finkelstein, an expert in leadership and talent development, warns that expertise can lead you astray in two signifi
Oprah Winfrey isn’t just a public figure—she’s the wealthiest woman in the entertainment industry and the first African-American woman billionaire. But how did she rise from a daytime talk show host to a media mogul? Wha
When you think of "office politics," you might picture someone hoarding information or taking credit for others' work. While negative stereotypes persist, learning to navigate office politics is crucial for leadersh
Robert Steven Kaplan says the best leaders are exceptionally good at asking tough questions so they can make the right decisions. Kaplan is the author of the book What to Ask the Person in the Mirror: Critical Questions
Software executive Richard Sheridan argues that one key quality is missing from too many workplaces today: joy. As CEO of Menlo Innovations, an enterprise software company based in Michigan, Sheridan deliberately focuses
Are you stuck in a negative rut with someone at work? HBR contributing editor and workplace conflict expert Amy Gallo says repairing a broken professional relationship will improve your work life — whether it’s your boss
Do you have an employee who just gets on your nerves? In this episode, Dear HBR cohosts Alison Beard and Dan McGinn answer listener questions with the help of Art Markman, former professor of psychology at the University
Amid the racial reckoning that followed George Floyd’s murder in 2020, many U.S. business leaders promised to make workplaces more diverse, equitable, and inclusive. But these efforts have now slowed, and many DEI teams
MIT Sloan School of Management researchers Deborah Ancona and Kate Isaacs argue that big organizations can be nimble if they have three types of leaders in the mix: “entrepreneurial,” “enabling,” and “architecting.” In t
What’s the best way to determine whether or not your business should engage on potentially controversial societal issues? In this episode, Harvard Business School senior lecturer Hubert Joly explains how to create a proc
Do you know how your best employees feel about their work? Are they actually engaged and motivated? Or are they already looking for a better opportunity? If so, what would it take to make them want to stay? In this episo
Joel Peterson has spent a career leading teams, building businesses, and managing people at every level. Along the way, he’s learned valuable lessons about the best ways to bring on new talent, as well as when and how to
Knowing how to get people to listen to you is an important part of leadership. But HBR contributing editor and workplace conflict expert Amy Gallo says being heard isn't about how loud you say something. It's a
Harvard Business School senior lecturer Mark Roberge argues that every aspect of being an early-stage founder involves sales. But many founders lack an understanding of how to incorporates sales into their ventures. Whic
Are you ready to be a manager? In this episode, Ellen Van Oosten answers questions from listeners who are struggling to move into management. She offers advice for what to do when you’ve been tapped for a managerial role
Former Massachusetts governor Charlie Baker and his former chief of staff Steve Kadish faced many challenges during Baker’s time in office—perhaps most notably: the Covid-19 pandemic. Looking back, they argue that runnin
How do you guide a team working on innovative projects—when there is no existing playbook? Astro Teller says he uses a vetted approach to decision-making for the innovative projects that he and his teams undertake at X,
Chobani is a leader in the global yogurt market, with more than 20 percent share of the U.S. market alone. It all started with one man, an abandoned yogurt factory in upstate New York, and a mission to make quality yogur
What distinguishes a leader? How do you know if you’re ready to lead? And how do you make the transition into a leadership role? In this episode, two leadership coaches, Amy Su and Muriel Wilkins of Paravis Partners, exp
In early 2003, the space shuttle Columbia disintegrated as it re-entered the earth’s atmosphere. All seven astronauts on board were killed. This was not the first NASA mission to end in disaster, and it inspired Harvard
In 1863, U.S. President Abraham Lincoln wrote a scathing letter to his top Union general, who had squandered an opportunity to end the American Civil War. Then Lincoln folded it up and tucked it away in his desk. The let
Growing up in the heart of the Confederacy, Maggie Lena Walker started work as a laundress at age nine. At the urging of her mother and mentors, she turned to education, and used it to propel her life forward — graduatin
Most of us can point to a few key people who have made a real difference in our lives and careers—the coach who pushed you to outperform, the teacher whose passion for a subject inspired your own, or the boss who showed
Do you have a difficult employee on your team—someone who might be underperforming or resistant to taking feedback? Do you know how to help them? Melvin Smith says that coaching can be harder than you realize. Smith is a
Making business decisions often means choosing one path over another—but that doesn’t always need to be the case. Wendy Smith and Marianne Lewis argue that leaders should move beyond “either/or” choices and try to come u
You’re probably familiar with the term “psychological safety.” But do you know what it really means? HBR contributing editor and workplace conflict expert Amy Gallo says both the idea and the value of psychological safet
Many of us manage projects—even if “project manager” isn’t in our official job title. We try to learn the basics as we go: how to manage multiple stakeholders, adapt as circumstances change, and set realistic deadlines.
When Rick Ridgeway compares mountaineering to risk management, he’s speaking from deep experience navigating both the boardroom and some of the world’s highest slopes. Ridgeway is an outdoor adventurer, writer, and advoc
You’ve likely heard the phrase, “Move fast and break things.” But Harvard Business School professor Frances Frei says speed and experimentation are not enough on their own. Instead, she argues that you should move fast a
GitLab, which builds and manages an open-source software development application, started off with employees fully dispersed and has stayed that way. Now with more than 1,300 people spread across more than 60 countries,
In 2014, Deloitte launched Pixel to facilitate open talent and crowdsourcing for client engagements that need specific expertise — like machine learning or digital production. But uptake across the organization was slow,
Suzanne Peterson says many talented professionals miss out on leadership roles for relatively intangible reasons. But she argues that aspiring leaders can learn to alter their everyday interactions in small ways to have